Neil Chapman - Boatshed
+44 (0)1983 869202
+44 (0)7974 233736
Hi I am Neil and thanks for looking at my profile page :)
I’m responsible for the initial business idea, development and the ongoing direction of the whole Boatshed Organisation. It is however the HQ team, our partners and licensees that have helped make Boatshed what it is today. It seems to have worked and Boatshed is an organisation that is moving from strength to strength; Over 50 international branches. Over 740,000 registered buyers. 250,000 Unique Web visitors every month. Boatshed sells over 1000 boats each year. And the market data shows we sell them twice as quickly as other brokers!
I grew up within a family business, (at the tender age of 5, I was placing ballast in steel narrow boats in Staffordshire). After my studies at college I joined my family to work full time in our family business, boat building by the early 80’s had transcended into the realm of catering and retail.
The family empire expanded into areas that included Hotels, property development, post office franchising and convenience stores.
In 1994 I was lucky enough to get married to Mandy ( I had known her since I was 16 but she never seemed to notice me before then??)
Mandy worked as a graphic designer and after we were married we owned an ancient 21 foot sloop called "Kymouthoe". This little sloop was old and leaked a bit, but we sailed to lots of places on the UK and Irish coasts for several years.
We purchased "Supertaff" a 1976 Rebel 41 ketch in 1996. We have lived and cruised on-board the boat since 1998 and developed the Boatshed business to fund our love of sailing and adventuring aboard.
Here are some nice shots of Supertaff from a drone LINK HERE
We also operate the business from our unique premises in Gosport, UK. The "Engine House" in Royal Clarence Yard was bulit in the early 18th Century to supply hydraulic power for this huge naval facility, serving Nelson and the British Navy for nearly 3 centuries. 2017 has seen a major refurbishment of this building. See History on Boatshed HQ HERE
What do I do at Boatshed?
My key focus revolves around the fact that Yacht Brokerage needs to offer high levels of customer care at a local level: buying a boat can be enormously stressful and sometimes a logistical headache (information quality, viewings, lift outs, dealing with local contractors etc). Boatshed’s high level of local customer service has to fit and interconnect with national and international customer and brokerage requirements. This blend of local and International, traditional and modern is the essence of what Boatshed is all about. I also am lucky to sit on the committee as vice-chairman of the British Marine Brokers and Boat Retailer Group Click Here
My knowledge of business coupled with my background in customer service combined with my passion to go sailing created Boatshed.
We are fortunate to have a great team at HQ to support us and our web based technology enables us to manage the business from a variety of locations around the globe.
The "Distributed Organisation" approach we have taken with this business means that we can use the technology to manage the core business, whilst still enabling us to keep visiting individual Boatshed locations to get the "ground truth" on what is going on at each location. This model enables us and the team to adapt and develop the business quicker and more effectively.
Some links that may interest you;
A film about Boatshed and how it's business model is attracting new customers CLICK HERE
If I can help with any information about the group or assist you further please get in touch.
Thanks for stopping by. Very best regards,